User terms and conditions considers a (agreement) between the user and MOVE X DELIVERY platform . Any usage of MOVE X DELIVERY considers a agreed acceptance to its terms and conditions agreement,therefore any usage of its services is a acceptance of this agreement. MOVE X DELIVERY reserves the rights to modify or change these terms and conditions without prior notice, including but not limited to, and it is your responsibility as a user to review the terms and conditions of use for updates to these terms and conditions, through the link below (https://www.movex.ae ) We hope to review our privacy policy to learn more About how movex.ae uses information provided to us by users of the platform.
MOVE X DELIVERY grants you a non-exclusive, non-transferable, non-assignable, non-sublicensable, nonrevocablelicense to access and use our Services solely for your personal purpose (not for any such commercial purposes but not limited to) in accordance with the Contract, so you must:
| # | Categories | Examples |
|---|---|---|
| 1 | Alcohol | Spirits and intoxicants, wine, champagne, beer and more. |
| 2 | Prohibited animals and species | Animal parts, blood or other liquids, weeds, prohibited seeds, plants and any other organic matter (including by-products) that are in danger of extinction or whose trade is prohibited by law. |
| 3 | Pornography | Pornographic material or that may constitute sexual exploitation of children |
| 4 | Copyrighted material | Illegal copies of books, music, movies, and any other licensed and protected material, including copyright infringing copies, illegal copies of applications, software’s, video games, and any other licensed and protected materials such as original applications, or other products. |
| 5 | Counterfeit and illegal goods | Counterfeit goods or designs, unsigned items from celebrities that normally need such a signature, forged signatures, coins, stamps and other potentially illegal items. |
| 6 | Devices and machines used to decipher or hack | Any chips or other devices used to bypass technical protection on digital devices, including iPhone unlocking devices as per the United Arab Emirates law. |
| 7 | Drugs and their equipment’s | Prohibited substances, illegal drugs and preparation equipment including herbal pills such as salvia and magic mushrooms and substances promoting the use of such products; Or legal substances such as plants and herbs in a way that requires their digestion or inhalation or the extraction of any illegal substances from them that have the same effect as illegal substances or that claim. |
| 8 | Gambling and their equipment’s | Lottery tickets, sports betting, online gambling site memberships and any related content. |
| 9 | Electronic hacking material | Guides, directions, information, and requirements that violate the law by sabotaging or allowing unlawful access to applications, software, servers, websites or other protected property. |
| 10 | Human organs | Human organs or any parts of the body, fluids, stem cells and embryos |
| 11 | Illegal and stolen goods | materials, products and information that promote illegal goods or enable illegal acts; Goods that you do not own or do not have the right to sell; Goods produced by infringing the property rights of third parties; contraband and goods that violate import and export regulations and preambles; vehicles subject to transportation restrictions; Goods registered in the public records (such as real estate) whose transfer requires formalities cannot be done online. You and the customer are entirely responsible for verifying that all items you sell are legal and authorized. |
| 12 | Illegal telecommunicat on materials | Equipment for receiving satellite signals, cables for free, cable decoders, coding cards, coding cards programmers, illegal equipment and products used to modify cell phones and other equipment that are illegal under the regulations of the Communications Commission or any regulator in the country in which such equipment is offered. goods. |
| 13 | Illegal medicines | Unproven therapies and medicines or substances marketed as quick and effective cures for health problems |
| 14 | Inappropriate goods | Goods, literary materials, products or any other materials that: Defaming and defaming any person or group of persons on the basis of race, country, religion, gender or any other factor ● Under prevailing law (protections available to ruling families in some areas). ● Incitement or encouragement of violent acts ● Promoting intolerance and hatred ● Promoting affiliation with terrorist groups or any other organizations prohibited by law ● Promoting revisionist theories defined by law ● Inconsistent with prevailing ethical regulations |
| 15 | Aggressive and criminal goods | Criminal scenes, photos, and materials such as personal belongings, associated with crimes or criminal acts. |
| 16 | Precious materials | Selling in bulk for rare and precious metals and stones. |
| 17 | Protected cultural items and handicrafts | The articles covered by the 1970 UNESCO Charter regarding the means of preventing and protecting the illegal import, export and transfer of ownership of cultural property or the sale, export or transfer of ownership of cultural property prohibited by law; Handicrafts, cave formations, and burial-related materials are protected by federal law, such as the Cave Resources Protection Act of 1988 and the American Cemetery Protection Act. |
| 18 | Fireworks and hazardous materials | Fireworks and related goods that are considered in the markets where they are sold: Toxic, flammable or radioactive and materials such as gunpowder, explosives, gasoline and propane packages. |
| 19 | Goods subject to certain controls | air bags; batteries containing mercury; Feron and similar refrigerants; chemical and industrial solvents; medical operations; car number plates; Police brochures and equipment for law enforcement authorities; locking devices; medical devices; Pesticide; fitness equipment and electrical stimulators; recovered materials; Inspection and surveillance equipment primarily used to wiretap verbal or electronic calls or to enable illegal wiretapping and recording of people's calls; Goods subject to the control of the government or any other authorities. |
| 20 | Traffic authorities' devices | Radar jammers, license plate covers, traffic light changing devices and other related products. |
| 21 | weapons | Weapons, ammunition and any other items including, but not limited to, concealed and hard-to-detect weapons and knives, artefacts, silencers, ammunition cabinets, light machine guns and tear gas. |
| 22 | Wholesale of coins | Discounted currencies or trading currencies and currencies backed by precious metals. |
| 23 | Delivery to children in schools | We have the right to refuse service to all children under the age of 18. In addition, we have the right to refuse delivery to any location in or around schools. |
| 24 | Misuse of the platform | We completely reject any abusive language or bad behavior towards the Company, our service, any of our employees and/or any of our representatives. If it is decided, at our discretion, that any customer uses offensive language to the Company, the Service, the employees and/or representatives, this will result in the permanent closure of the customer's account without refunding any amounts due. This is considered a threat of prosecution, defamation or defamation. |
| 25 | Heavy and bulky materials | Big things that do not fit a small car and things that weigh more than 40 kg. |
MOVE X DELIVERY reserves the right to pursue any available remedies for any breach of the Shipping Policy including, without limitation, the right to withhold access to MOVE X DELIVERY Services and Software.
All intellectual property rights to this Platform and all material related to it or appearing on it (including any content that MOVE X DELIVERY provides or inserts and all content uploaded to the Platform by MOVE X DELIVERY) is the property of MOVE X DELIVERY, and MOVE X DELIVERY has the right to dispose of this property as it pleases. You must not reproduce or allow anyone, for any reason, to use or reproduce the services or any trademarks or other trade names that appear on the services.
MOVE X DELIVERY reserves the right to charge new fees for use of the Platform, the Service, or both. If MOVE X DELIVERY decides to charge a new fee, you will be informed and you will be allowed to continue or terminate the contract. You must pay the value of the services to the service provider in cash or by the approved electronic payment methods as soon as the service is provided to you, with the option to pay while providing the service. You are solely responsible for non-payment of the value of services and purchases upon receipts. The MOVE X DELIVERY has the right to ban the customer in the event of non-payment of the value due for the services provided or in the event that the shipment is not received by the service provider, bearing in mind that MOVE X DELIVERY will not remove the ban on the customer until the payment of the service fees due.
By agreeing to these User Terms and using the Platform or the service, you agree to defend and hold
harmless MOVE X DELIVERY, its affiliates, and each of its officers, directors, other users, attorneys, agents and
licensees from and against any and all claims, costs, damages, losses, liabilities and expenses
(including attorneys' fees and costs) arising from or related to:
1.your breach or violation of any provision of these User Conditions or any applicable law or
regulation of United Arab Emirates ,whether or not referred to in these Terms and Conditions of Use.
2. your violation of any rights of third parties, including service providers regulated by the Platform;
3. Your use or misuse of the Platform, or Service.
The information, recommendations, and services provided to you on or through the Website, the Service and the Platform are for general information purposes only and do not constitute advice. MOVE X DELIVERY will, to the extent possible, keep the Website and the Platform and its contents correct and upto- date, but it does not guarantee that the Website or Platform(s) are free from errors, defects, malware and viruses and does not warrant the correctness, accuracy and up-to-dateness of the Website and Platform. MOVE X DELIVERY shall not be liable for any damages resulting from the use of (or inability to use) the Website or Platform, including damages caused by malware or viruses, and shall not be liable for incorrect or incomplete information, Website or Platform, unless This damage was not the result of wilful misconduct or gross negligence on the part of a messenger. The responsibility for the quality of the services requested using the platform or the entire service rests with the service provider “the representative” who finally provides the service to you. Under no circumstances will MOVE X DELIVERY accept any liability in connection with or arising out of the services rendered by the Delegate, nor shall it accept responsibility for any acts, conduct, conduct, omission, or all of the foregoing, on the part of the Delegate and therefore, any complaints about the Services should Submit it to the delegate.
MOVE X DELIVERY reserves the right, in its sole discretion, to change the Services or any related materials; and/or stop publishing its services. If MOVE X DELIVERY decides to stop publishing its Services, it may, of its own accord, replace the Services with other similar materials.
MOVE X DELIVERY makes no warranties, express or implied, regarding the Services, they are all provided "AS IS". MOVE X DELIVERY disclaims all warranties, including, but not limited to, warranties of fitness for a particular purpose, by law to the fullest extent possible in accordance with the clear suitability of particular specifications and markets, and merchantability, and MOVE X DELIVERY does not guarantee the accuracy, content, or timeliness of the Services. Or the results that may or may not be obtained by the user of the Services. In no event shall MOVE X DELIVERY, its agents, licensors or affiliates be liable for direct or indirect damages, penalties, special damages, or incidental or consequential damages (including, without limitation, damages for loss of profits, downtime, business, loss of business information or other financial loss) arising directly or indirectly from access to, use (or failure to use) or reliance on the Services. Any offers, advertisements or contests that have not been announced on the official MOVE X DELIVERY website or through affiliated social media that are managed by MOVE X DELIVERY and you are not entitled to require Movex to implement them. In addition, MOVE X DELIVERY shall have no liability for any fraud committed through offers, advertisements or contests held unofficially in the name of MOVE X DELIVERY.
You acknowledge that you are solely responsible for the privacy of the Services, and are solely responsible for their use by anyone else using your account and/or username, password or access credentials. You also agree to notify MOVE X DELIVERY if you become aware of any loss, theft, or unauthorized use of any password, username, IP address, or other methods of accessing the Services.
While using the Website, the Platform and the Service, links to websites owned and controlled by third parties may be provided from time to time in order to message third parties, purchase products or services from third parties, or participate in promotions offered by them. These links take you outside of the Site, the Platform and the Service, and are outside of MOVE X DELIVERY's control. While using the Website, the Platform and the Service, you may correspond with or purchase goods or services or participate in promotions offered by advertisers or sponsors offering their goods or services via a link on the Website or through the Platform or Service. These links may take you outside of the Site, the Platform and the Service, and are outside of MOVE X DELIVERY's control. The websites that you may link to have separate terms and conditions as well as a separate privacy policy. MOVE X DELIVERY assumes no responsibility and cannot be held responsible for the content and activities of these websites. Therefore, you assume all risks arising from visiting or accessing such websites. Please note that these other websites may send their own cookies to users, collect their data or solicit personal information, so we recommend that you check the terms of use or privacy policies on those websites before using them.
The contract between you and MOVE X DELIVERY is for an unlimited period. You may terminate the Contract at any time by permanently deleting the Platform installed on your smartphone, thereby disabling your use of the Platform and the Service. You can close your user account at any time. MOVE X DELIVERY has the right to terminate the Contract with immediate effect at any time (by disabling your use of the Platform and the Service), if you: (a) violate or breach any of the User Conditions, and (b) if MOVE X DELIVERY believes that you are abusing the Platform or the Service. MOVE X DELIVERY is not obligated to send a prior notice of termination of the contract.
The invalidity of any provision of these User Conditions shall not affect the validity of the remaining provisions contained therein. In the event of any invalid provision in these User Conditions or the existence of a provision that is not acceptable in certain circumstances in accordance with the criteria of reasonableness and fairness and to this extent only, it shall serve in its place between the two parties by a provision that is acceptable in consideration of all circumstances and complies with the provisions of the invalid condition as much as possible, taking into account the content of the terms The user and its purpose.
MOVE X DELIVERY reserves the right, in its sole discretion, to modify or replace any of these User Terms, or to change, suspend or discontinue the Service or Platform (including, without limitation, the provision of any feature, database or content) in any time, By posting a notice on the Site or by sending a notice to you through the Service, the Platform, or by email. The MOVE X DELIVERY may also place limits on certain features and services or limit your access to parts of the Service or the entire Service without notice or liability.
MOVE X DELIVERY may send a notice by sending a general notice about the Service or Platform, or by sending an email to your address, or by sending a letter by postal mail to your address on record in the account information with MOVE X DELIVERY.
These User Terms shall be subject and apply to the settlement of any dispute, claim or controversy arising out of or related to these User Terms or any violation thereof, termination, implementation, interpretation, validity or use of the Site, Service or Platform, of the laws and regulations applicable in the United Arab Emirates and shall be interpreted as Accordingly.
• Refund is not acceptable if the driver already arrived.
• Speed delivery is not refundable.
• In case of cancellation before 24 hours, only 25% of the total amount will be
refunded.
• In case of passing more than 24 hours, 5% administrative fees will be deducted.
• Refund will be processed to the same account within 7 to 14 work days.